TV Support

Prior to submitting a TV support request please complete the following troubleshooting steps:
Have you re-tuned/re-scanned the TV channels?
- Yes
- No
Are all the TV’s in the house having the same problem?
- Yes
- No
Have you tested your TV in all available TV ports in the house?
- Yes
- No
Have you unplugged the TV cable, cleaned it and plugged it back in and tested?
- Yes
- No
If the fault is still present, please submit a TV support request using the following form:
First name*
Last name*
Phone*
Email*
Address*
City / Suburb*
State*
Post Code*
Fault start date
MM slash DD slash YYYY
Details of the fault*
To assist us in providing you with and maintaining our services and products, and otherwise conducting our business functions and activities, we need to collect personal information about you. By providing your personal information, you agree that it may be used and disclosed by LBNCo Pty Ltd (ACN 72 226 114) in accordance with our Privacy Policy.
I have read and agree to the terms of the LBNCo Privacy Policy and the statement set out below:
To assist us in providing you with and maintaining our services and products, and otherwise conducting our business functions and activities, we need to collect personal information about you. By providing your personal information, you agree that it may be used and disclosed by LBNCo Pty Ltd (ACN 72 226 114) in accordance with our Privacy Policy.

Prior to submitting a TV support request please complete the following troubleshooting steps: