At LBNCo, our goal is to create a community of Retail Service Providers that are trusted by customers. Our partners are an extension of our business and a key part of our offerings.
When you become an LBNCo Provider, you’re joining a team who’s invested in helping you succeed. You’ll have access to our Australian-based fibre specialist team who provide the technical support that enables you to provide outstanding services to your clients.
Our network is carrier-grade which means it is monitored by our operations centre 24/7 to ensure the delivery of a consistently reliable network. Any outages are quickly communicated so you are able to inform your clients instantly.
We offer benchmarked SLAs and have a proven record of quality network delivery and reliability.
Our network is purpose-built and designated to a particular property meaning our network is not compromised by congestion issues.
We are a national provider which operates in all states. Our systems are interconnected at major data centres across Australia. We invest in the latest technology and are constantly expanding our state-of-the-art fibre network.
We share market research and knowledge with partners. We also provide a forward view of network build plans and offer a chance to influence this.
Our FTTH network can support Internet speeds up to 1000Mbps.
We have a highly approachable Australian-based support team committed to supporting our partner’s business model requirements. Our network operations centre is available 24/7.
We provide our partners with plenty of notice for any planned maintenance required to maintain our systems so outages can be handled effectively and customers notified well ahead of time.
Our Network Operations Centre is manned around-the-clock. Our team keeps an eye on the entirety of our network to make sure that it’s performing as it should and that traffic is flowing freely.
We provide an attractive wholesale product to encourage better customer experiences for end-users while maintaining the flexibility required by Internet providers to differentiate their retail offerings in the market.
Our products have been constructed to allow phone and internet providers to sell services over our open-access network to their customers.
